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The
Process of Inquiry
by John Dewey
After a brief consideration in the first chapter
of the nature of reflective thinking, we turned, in
the second, to the need for its training. Then we
took up the resources, the difficulties, and the
aim of its training. The purpose of this discussion
was to set before the student the general problem
of the training of mind. The purport of the second
part, upon which we are now entering, is giving a
fuller statement of the nature and normal growth of
thinking, preparatory to considering in the
concluding part the special problems that arise in
connection with its education. Object of Part
Two
In this chapter we shall make an analysis of the
process of thinking into its steps or elementary
constituents, basing the analysis upon descriptions
of a number of extremely simple, but genuine, cases
of reflective experience.
I. "The other day when I was down town on 16th
Street a clock caught my eye. I saw that the hands
pointed to 12.20. This suggested that I had an
engagement at 124th Street, at one o'clock. I
reasoned that A simple case of practical
deliberation as it had taken me an hour to come
down on a surface car, I should probably be twenty
minutes late if I returned the same way. I might
save twenty minutes by a subway express. But was
there a station near? If not, I might lose more
than twenty minutes in looking for one. Then I
thought of the elevated, and I saw there was such a
line within two blocks. But where was the station ?
If it were several blocks above or below the street
I was on, I should lose time instead of gaining it.
My mind went back to the subway express as quicker
than the elevated; furthermore, I remembered that
it went nearer than the elevated to the part Of I
124th Street I wished to reach, so that time would
be saved at the end of the journey. I concluded in
favor of the subway, and reached my destination by
one o'clock."
2. "Projecting nearly horizontally from the
upper deck of the ferryboat on which I daily cross
the river, is a long white pole, bearing a gilded
ball at its tip. It suggested a flagpole when I
first saw it; its color shape, and gilded ball
agreed with this idea, and these reasons seemed to
justify me in this belief. But soon difficulties
presented themselves. The pole was nearly
horizontal, an unusual position for a flagpole; in
the next place, there was no pulley, ring, or cord
by which to attach a flag; finally, there were
elsewhere two vertical staffs from which flags were
occasionally flown. It seemed probable that the
pole was not there for flag-flying.
"I then tried to imagine all possible purposes
of such a pole, and to consider for which of these
it was best suited : (a) Possibly it was an
ornament. But as all the ferryboats and even the
tugboats carried like poles, this hypothesis was
rejected. (b) Possibly it was the terminal of a
wireless telegraph. But the same considerations
made this improbable. Besides, the more natural
place for such a terminal would be the highest part
of the boat, on top of the pilot house. (c) Its
purpose might be to point out the direction in
which the boat is moving.
"In support of this conclusion, I discovered
that the pole was lower than the pilot house, so
that the steersman could easily see it. Moreover,
the tip was enough higher than the base, so that,
from the pilot's position, it must appear to
project far out in front of the boat. Moreover, the
pilot being near the front of the boat, be would
need some such guide as to its direction. Tugboats
would also need poles for such a purpose. This
hypothesis was so much more probable than the
others that I accepted it. I formed the conclusion
that the pole was set up for the purpose of showing
the pilot the direction in which the boat pointed,
to enable him to steer correctly."
3. "In washing tumblers in hot soapsuds and
placing them mouth downward on a plate, bubbles
appeared on the outside of the mouth of the
tumblers and then went inside. Why? The presence of
bubbles suggests air, which I note must come from
inside the tumbler. I see that the soapy water on
the plate prevents escape of the air save as it may
be caught in bubbles. But why should air leave the
tumbler ? There was no substance entering to force
it out. It must have expanded. It expands by
increase of heat or by decrease of pressure, or by
both. Could the air have become heated after the
tumbler was taken from the hot suds? Clearly not
the air that was already entangled A simple case of
reflection involving experiment in the water. If
heated air was the cause , cold air must have
entered in transferring the tumblers from the suds
to the plate. I test to see if this supposition is
true by taking several more tumblers out. Some I
shake so as to make sure of entrapping cold air in
them. Some I take out holding mouth downward in
order to prevent cold air from entering. Bubbles
appear on the outside of every one of the former
and on none of the latter. I must be right in my
inference. Air from the outside must have been
expanded by the heat of the tumbler, which explains
the appearance of the bubbles on the outside.
"But why do they then go inside? Cold contracts.
The tumbler cooled and also the air inside it.
Tension was removed, and hence bubbles appeared
inside. To be sure of this, I test by placing a cup
of ice on the tumbler while the bubbles are still
forming outside. They soon reverse."
These three cases have been purposely selected
so as to form a series from the more rudimentary to
more complicated cases of reflection. The first
illustrates the kind of thinking done by every one
during the day's business, in which neither the
data, nor the ways of dealing with them, take one
outside the limits of everyday experience. The last
furnishes a case in which neither problem nor mode
of solution would have been likely to occur except
to one with some prior scientific training. The
second case forms a natural transition; its
materials lie well within the bounds of everyday,
unspecialized experience; but the problem, instead
of being directly involved in the person's
business, arises indirectly out of his activity,
and accordingly appeals to a somewhat theoretic and
impartial interest. We The three cases form a
series shall deal, in a later chapter, with the
evolution of abstract thinking out of that which is
relatively practical and direct; here we are
concerned only with the common elements found in
all the types.
Upon examination, each instance reveals, more or
less clearly, five logically distinct steps: (i) a
felt difficulty; (ii) its location and definition;
(iii) suggestion of possible solution; (iv)
development by reasoning of the bearings of the
suggestion; (v) further observation and experiment
leading to its acceptance or rejection; that is,
the conclusion of belief or disbelief.
I. The first and second steps frequently fuse
into one. The difficulty may be felt with
sufficient definiteness as to set the mind at once
speculating upon its probable solution, or an
undefined uneasiness and shock may come first,
leading only later to definite attempt to find out
what is the matter. Whether the two steps are
distinct or blended, there is the factor emphasized
in our original account of reflection--viz. the
perplexity or problem. In the first of the three
cases cited, the difficulty resides in the conflict
between conditions at hand and a desired and
intended result, between an end and the means for
reaching it. The purpose of keeping an engagement
at a certain time, and the existing hour taken in
connection with the location, are not congruous.
The object of thinking is to introduce congruity
between the two. The given conditions cannot
themselves be altered; time will not go backward
nor will the distance between 16th Street and 124th
Street shorten itself. The problem is the
discovery of intervening terms which when inserted
between the remoter end and the given means will
harmonize them with each other.
In the second case, the difficulty experienced
is the incompatibility of a suggested and
(temporarily) accepted belief that the pole is a
flagpole, with certain other facts. Suppose we
symbolize the qualities that suggest
flagpole by the letters a, b, c;
those that oppose this suggestion by the letters
p, q, r. There is, of course, nothing
inconsistent in the qualities themselves; but in
pulling the mind to different and incongruous
conclusions they conflict -- hence the problem.
Here the object is the discovery of some object
(0), of which a, b, c, and p, q,
r, may all be appropriate traits-just as, in
our first case, it is to discover a course of
action which will combine existing conditions and a
remoter result in a single whole. The method of
solution is also the same: discovery of
intermediate qualities (the position of the pilot
house, of the pole, the need of an index to the
boat's direction) symbolized by d, g, 1, o,
which bind together otherwise incompatible
traits.
In the third case, an observer trained to the
idea of natural laws or uniformities finds
something odd or exceptional in the behavior of the
bubbles. The problem is to reduce the apparent
anomalies to instances of well-established laws.
Here the method of solution is also to seek for
intermediary terms which will connect, by regular
linkage, the seemingly extraordinary movements of
the bubbles with the conditions known to follow
from processes supposed to be operative.
2. As already noted, the first two steps, the
feeling of a discrepancy, or difficulty, and the
acts of observation that serve to define the
character of the difficulty may, in a given
instance, telescope together. In cases of striking
novelty or unusual perplexity, the difficulty,
however, is likely to present itself at first as a
shock, as 2. Definition of the difficulty emotional
disturbance, as a more or less vague feeling of the
unexpected, of something queer, strange, funny, or
disconcerting. In such instances, there are
necessary observations deliberately calculated to
bring to light just what is the trouble, or to make
clear the specific character of the problem. In
large measure, the existence or non-existence of
this step makes the difference between reflection
proper, or safeguarded critical inference
and uncontrolled thinking. Where sufficient pains
to locate the difficulty are not taken, suggestions
for its resolution must be more or less random.
Imagine a doctor called in to prescribe for a
patient. The patient tells him some things that are
wrong; his experienced eye, at a glance, takes in
other signs of a certain disease. But if he permits
the suggestion of this special disease to take
possession prematurely of his mind, to become an
accepted conclusion, his scientific thinking is by
that much cut short. A large part of his technique,
as a skilled practitioner, is to prevent the
acceptance of the first suggestions that arise;
even, indeed, to postpone the occurrence of any
very definite suggestion till the trouble -- the
nature of the problem -- has been thoroughly
explored. In the case of a physician this
proceeding is known as diagnosis, but a similar
inspection is required in every novel and
complicated situation to prevent rushing to a
conclusion. The essence of critical thinking is
suspended judgment; and the essence of this
suspense is inquiry to determine the nature of the
problem before proceeding to attempts at its
solution. This, more than any other thing,
transforms mere inference into tested inference,
suggested conclusions into proof.
3. The third factor is suggestion. The situation
in which the perplexity occurs calls up something
not present to the senses : the present location,
the thought of subway or elevated train; the stick
before the eyes, the idea of a flagpole, an
ornament, an apparatus for wireless telegraphy; the
soap bubbles, the law of expansion of bodies
through heat and of their contraction through cold.
(a) Suggestion is the very heart of inference ; it
involves going from what is present to something
absent. Hence, it is more or less speculative,
adventurous. Since inference goes beyond what is
actually present, it involves a leap, a jump, the
propriety of which cannot be absolutely warranted
in advance, no matter what precautions be taken.
Its control is indirect, on the one hand, involving
the formation of habits of mind which are at once
enterprising and cautious; and on the other hand ,
involving the selection and arrangement of the
particular facts upon perception of which
suggestion issues. (b) The suggested conclusion so
far as it is not accepted but only tentatively
entertained constitutes an idea. Synonyms for this
are supposition, conjecture, guess,
hypothesis, and (in elaborate cases)
theory. Since suspended belief, or the
postponement of a final conclusion pending further
evidence, depends partly upon the presence of rival
conjectures as to the best course to pursue or the
probable explanation to favor, cultivation of a
variety of alternative suggestions is an
important factor in good thinking.
4. The process of developing the bearings -- or,
as they are more technically termed, the
implications -- of any idea with respect to
any problem, is termed reasoning. As an idea
is inferred from given facts, so reasoning 4. The
rational elaboration of an idea sets out from an
idea. The idea of elevated road is developed
into the idea of difficulty of locating station,
length of time occupied on the journey, distance of
station at the other end from place to be reached.
In the second case, the implication of a flagpole
is seen to be a vertical position; of a wireless
apparatus, location on a high part of the ship and,
moreover, absence from every casual tugboat; while
the idea of index to direction in which the boat
moves, when developed, is found to cover all the
details of the case.
Reasoning has the same effect upon a suggested
solution as more intimate and extensive observation
has upon the original problem. Acceptance of the
suggestion in its first form is prevented by
looking into it more thoroughly. Conjectures that
seem plausible at first sight are often found unfit
or even absurd when their full consequences are
traced out. Even when reasoning out the bearings of
a supposition does not lead to rejection, it
develops the idea into a form in which it is more
apposite to the problem. Only when, for example,
the conjecture that a pole was an index-pole had
been thought out into its bearings could its
particular applicability to the case in hand be
judged. Suggestions at first seemingly remote and
wild are frequently so transformed by being
elaborated into what follows from them as to become
apt and fruitful. The development of an idea
through reasoning helps at least to supply the
intervening or intermediate terms that link
together into a consistent whole apparently
discrepant extremes.
5. The concluding and conclusive step is some
kind of experimental corroboration, or
verification, of the conjectural idea. Reasoning
shows that if the idea be adopted, certain
consequences follow. So far the conclusion is
hypothetical or conditional. If we look and find
present all the conditions demanded by the theory,
and if we find the characteristic traits called for
by rival alternatives to be lacking, the tendency
to believe, to accept, is almost irresistible.
Sometimes direct observation furnishes
corroboration, as in the case of the pole on the
boat. In other cases, as in that of the bubbles,
experiment is required; that is, conditions are
deliberately arranged in accord with the
requirements of an idea or hypothesis to see if the
results theoretically indicated by the idea
actually occur. If it is found that the
experimental results agree with the theoretical, or
rationally deduced, results, and if there is reason
to believe that only the conditions in
question would yield such results, the confirmation
is so strong as to induce a conclusion at least
until contrary facts shall indicate the
advisability of its revision.
Observation exists at the beginning and again at
the end of the process: at the beginning, to
determine more definitely and precisely the nature
of the difficulty to be dealt with; at the end, to
test the value of some hypothetically entertained
conclusion. Between those two termini of
observation, we find the more distinctively
mental aspects of the entire thought-cycle :
(i) inference, the suggestion of an explanation or
solution, (ii) reasoning, the development of the
bearings and implications of the suggestion.
Reasoning requires some experimental observation to
confirm it, while experiment can be economically
and fruitfully conducted only Thinking comes
between observations at the beginning and at the
end on the basis of an idea that has been
tentatively developed by reasoning.
The disciplined, or logically trained, mind --
the aim of the educative process -is the mind able
to judge how far each of these steps needs to be
carried in any particular situation. No cast-iron
rules can be laid down. Each case has to be dealt
with as it arises, on the basis of its importance
and of the context in which it occurs. To take too
much pains in one case is as foolish -as illogical
-- as to take too little in another. At one
extreme, almost any conclusion that insures prompt
and unified action may be better than any long
delayed conclusion; while at the other, decision
may have to be postponed for a long period --
perhaps for a lifetime. The trained mind is the one
that best grasps the degree of observation, forming
of ideas, reasoning, and experimental testing
required in any special case, and that profits the
most, in future thinking, by mistakes made in the
past. What is important is that the mind should be
sensitive to problems and skilled in methods of
attack and solution.
Excerpted from How We
Think, by John Dewey (1910)
Biography in The
Radical Academy: John Dewey
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